Friday, June 3, 2011

Managing a Successful Brand: The Importence of Producing Error-Free Content

Did you notice the spelling mistake in the title of this piece? Chances are you did. In fact, it probably sprang from the page almost immediately. These types of editorial errors play a big role in how your company is perceived. From the first page to the last, error-free content is of the utmost importance. Communications documents, whether internal or external, that are riddled with spelling, grammar, or formatting errors can pose a potential threat to the future of your company! When these types of errors continuously pop up in your content, you can be sure that your clients or potential clients are making negative judgments about your company, employees, and services. These kinds of perceptions, however harmless they may seem, can hurt the top-notch brand you worked so hard to create.

Negative Judgment #1: Your Company is Unprofessional
You know that your company is professional. You’ve worked hard to develop an image that your company’s services are at the top of your field. Content that has a lot of errors is a red flag that your company is not carefully and thoroughly reviewing materials for publication. This can indicate a level of unprofessionalism, since the way you present your company to the world should be high on your list of priorities for creating and managing a positive brand. If you can’t take the time to ensure that your own products are perfect, how can potential clients know you won’t do the same to them?

Negative Judgment #2: Your Employees are Not Skilled
Of course you employ only the best in your field. But even skilled writers and editors make spelling and grammar errors in initial drafts. Tight deadlines make people work faster, which means the important quality assurance phase of document production is often foregone to deliver the product on time. Producing error-free content is as simple as carefully reviewing any material you’ve written. Enlist the help of a colleague or two to give the document additional pairs of eyes and make sure to use the “Spell Check” function in your word processor.

Negative Judgment #3: Your Services and Deliverables are Low-Quality
Imagine opening an issue of Time magazine and finding multiple editorial errors on the first page. You turn to the next page, which is just as plagued by spelling and grammar mistakes. Regardless of what the article is actually saying, it’s hard to really trust content that doesn’t follow the basic rules of spelling and grammar. It’s like the old saying, “It’s not what you say; it’s how you say it.” Readers get distracted by mistakes on the page, and no matter how profound what you’re trying to say is, they will determine that your services are low-quality.

Everyone makes mistakes in their writing; it’s a natural part of the drafting process. However, you have to be ready to give your final product that finishing polish before presenting it to the public. No matter how small you think the errors may be, these kinds of mistakes speak volumes to your contacts. Protect your brand by making sure you are producing only the highest quality material!
Are writing and editing just not your company’s strong point? Contracting with a writing and editing service like ProEdit can help improve your content at a low cost and with a fast turnaround.

Learn more about ProEdit's services or request a quote. 

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